Privacy Policy

Recovery Path WA is committed to protecting the privacy and confidentiality of the individuals we support, as well as visitors to our website. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

​

Collection of Personal Information

​

Recovery Path WA may collect personal information when you:

• contact us through our website

• submit an enquiry or referral

• communicate with us by phone or email

• engage our services.

The types of personal information we may collect include:

• name

• contact details (such as email address or phone number)

• information relevant to referrals or service enquiries

• other information voluntarily provided by you.

We only collect personal information that is reasonably necessary to provide our services and respond to enquiries.

​

Use of Personal Information

​

Recovery Path WA collects and uses personal information for purposes including:

• responding to enquiries and referrals

• providing psychosocial recovery coaching services

• communicating with participants, families, and referrers

• improving our services and website.

We will only use personal information for the purpose for which it was collected, unless otherwise permitted by law.

​

Disclosure of Personal Information

​

Recovery Path WA respects the confidentiality of personal information.

We do not sell or share personal information with third parties except where:

• it is necessary to provide services requested by you

• you have provided consent

• it is required by law or authorised by legislation.

Where appropriate, information may be shared with relevant professionals involved in a participant’s support network with the individual’s consent.

​

Storage and Security of Information

​

Recovery Path WA takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored in secure electronic systems and will only be accessible to authorised personnel.

​​

Website Data and Cookies

​

Our website may collect limited technical information such as:

• browser type

• device information

• website usage data.

This information helps us improve the functionality and performance of our website.

​

Access and Correction of Personal Information

​

Individuals have the right to request access to the personal information we hold about them and request corrections if necessary.

Requests can be made by contacting Recovery Path WA using the contact details below.

​

Changes to This Privacy Policy

​

Recovery Path WA may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The most current version will always be available on our website.

​

Contact Us

If you have any questions about this Privacy Policy or the way your personal information is handled, please contact:

Recovery Path WA
Email: support@recoverypathwa.com.au
Location: Western Australia